Privacy policy

Effective Date: July 23, 2026

This Privacy Policy explains how TSEZ LLC, doing business as TSEZ Leather ("TSEZ Leather," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit our website or make a purchase from https://tsezleather.com.

By using our website, creating a customer account where available, contacting us, or placing an Order, you acknowledge the practices described in this Privacy Policy.

1. BUSINESS INFORMATION

TSEZ LLC, doing business as TSEZ Leather 1951 Cabernet Pl, Easton, Pennsylvania 18045, United States Email: support@tsezleather.com Phone: +1 973-462-5939 Website: https://tsezleather.com Support hours: Monday to Friday, 9:00 AM to 5:00 PM ET

2. SCOPE

This Privacy Policy applies to personal information we collect through our website, checkout, customer accounts where available, customer-service communications, Order processing, advertising, and related online-store features.

It does not apply to websites, payment providers, shipping carriers, or other third-party services we do not own or control. Those third parties maintain their own privacy policies, which we encourage you to review separately.

3. PERSONAL INFORMATION WE COLLECT

Depending on how you interact with us, we may collect:

  • Contact information — name, email address, phone number, billing address, and shipping address;
  • Order information — products purchased, Order number, payment status, shipping status, Returns, Refunds, cancellations, and customer-support history;
  • Payment-related information — payment-method details processed through our payment providers;
  • Account information — where customer accounts are available and you create or use one;
  • Communication information — emails, messages, support requests, and feedback you send us;
  • Device and usage information — IP address, browser type, device type, pages viewed, referring website, time spent on the site, and how you interact with it; and
  • Advertising and measurement information — ad clicks, conversion events, and website activity connected to Google Ads.

We collect this directly from you (when you visit the site, place an Order, create or access an account, contact support, request a Return or change, or interact with forms and checkout) and automatically through cookies, pixels, tags, analytics, and similar technologies, depending on your location, browser settings, our active store features, and applicable law. We do not intentionally collect more personal information than is reasonably necessary for our business purposes.

4. HOW WE USE PERSONAL INFORMATION

We may use personal information to process, fulfill, ship, and deliver Orders; process payments, Refunds, Returns, cancellations, and chargeback-related matters; provide customer service and communicate about Orders, support requests, policy updates, or account activity; operate, maintain, secure, and improve our website; detect, prevent, and respond to fraud, unauthorized activity, security incidents, or misuse; measure website performance and advertising effectiveness; run Google Ads for advertising, conversion tracking, measurement, and campaign performance; comply with legal, tax, accounting, and regulatory obligations; and enforce our policies and rights.

5. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to:

  • Shopify, which hosts and operates our store, checkout, customer accounts where available, payment-related features, privacy controls, and analytics, and may process personal information on our behalf consistent with its own privacy documentation and terms;
  • Payment processors and fraud-prevention providers (see Section 6);
  • Shipping carriers and fulfillment providers (see Section 7);
  • Customer-service and messaging providers;
  • Google Ads, for advertising, conversion tracking, measurement, and campaign performance (see Section 9);
  • Professional advisors, such as accountants, attorneys, or insurers;
  • Government authorities, regulators, courts, or law enforcement, when required or permitted by law; and
  • Successors or other parties involved in a business transfer, merger, sale, or restructuring.

We do not sell personal information for money. That said, certain privacy laws define some advertising, analytics, or data-sharing activities — including some activity connected to Google Ads — as a "sale," "sharing," or "targeted advertising." Those categories are addressed in Sections 10 through 12.

6. PAYMENTS

Payments are processed through Shopify Payments and other payment providers offered at checkout, which currently include major credit and debit cards (Visa, Mastercard, American Express, Discover, Diners Club) processed through Shopify Payments, PayPal, and accelerated or wallet methods including Apple Pay, Google Pay, and Shop Pay.

We do not directly store full payment credentials on our own systems. Our payment providers collect and process payment information as needed to complete transactions, prevent fraud, verify payment details, and meet their own legal and financial obligations, under their own privacy and security practices.

7. SHIPPING AND DELIVERY

We may share Order and delivery information — such as your name, shipping address, phone number, email address, Order details, and tracking information — with shipping carriers, fulfillment providers, and related service providers so they can deliver your Order, provide tracking, handle delivery issues, and assist with carrier claims.

We currently ship to eligible addresses within the contiguous United States only. We do not ship to Alaska, Hawaii, P.O. Boxes, APO/FPO addresses, or international addresses. See our Shipping Policy for detail.

8. CUSTOMER ACCOUNTS AND COMMUNICATIONS

If customer accounts are available on our website, we collect and process account-related information so you can view Order history, manage account details, and use account features. You are responsible for keeping your login credentials secure; if you believe your account has been accessed without authorization, contact support@tsezleather.com.

We may use your contact information to send transactional or service communications, including Order confirmations, shipping and delivery updates, customer-support responses, Return or Refund updates, account notices, and policy-related communications.

We do not currently run email or SMS marketing campaigns. If we begin using email marketing, SMS marketing, abandoned-cart marketing, or other marketing automation, we will update this policy and provide any required notice, consent, and opt-out options at that time.

9. COOKIES, GOOGLE ADS, AND MEASUREMENT

Our website may use cookies, pixels, tags, scripts, and similar technologies to operate the site, remember preferences, improve performance, understand visitor activity, prevent fraud, and support Google Ads advertising and measurement.

Based on our current Shopify Customer Privacy settings, a cookie banner is not required for the regions where we currently sell. Where applicable law requires it, privacy or cookie controls may still be made available depending on your location, browser, device, and other legal requirements. You can typically control cookies through your browser settings, though blocking or deleting them may affect website functionality, checkout, or account access. For more detail, see our Cookie Policy.

We use Google Ads to advertise our products, measure ad performance, and understand how visitors interact with our website after clicking or viewing our ads. Google Ads may use cookies, tags, pixels, device identifiers, browser information, IP address, pages viewed, purchase activity, and other event data to measure conversions, improve campaign performance, prevent fraud, and show relevant ads. Google's own disclosures explain that this conversion and event data may support campaign performance reporting, automated bidding, and customer-value reporting, and that personalized advertising is intended to give users information and choices about how their online activity may be used for ads.

You can manage some Google advertising preferences through your Google account and browser settings. Depending on your location, you may also use our Data Sharing Opt-Out page or a recognized opt-out preference signal such as Global Privacy Control.

10. DATA-SHARING OPT-OUT RIGHTS

Where required by applicable law, you may have the right to opt out of certain uses or disclosures of personal information that could be considered a "sale," "sharing," or targeted advertising.

Our Shopify Customer Privacy settings currently keep a Data Sharing Opt-Out page active for California, Colorado, and other applicable U.S. states, based on Shopify's automated settings. You can submit an opt-out request through our Data Sharing Opt-Out page, where available based on your location.

11. GLOBAL PRIVACY CONTROL

If you visit our website with Global Privacy Control or another recognized opt-out preference signal enabled, we will treat that signal as a request to opt out of activity that may be considered a "sale" or "sharing" of personal information, or targeted advertising, where applicable law requires it.

This opt-out applies to the specific device and browser you used. If you switch browsers or devices, clear your cookies, or change your settings, you may need to renew your privacy choices.

12. U.S. STATE PRIVACY RIGHTS

Depending on your state of residence and applicable law, you may have the right to know or access the personal information we collect about you; request correction of inaccurate information; request deletion; request a copy in a portable format; opt out of targeted advertising, sale, or sharing; limit certain uses of sensitive personal information where applicable; and appeal a decision on your privacy request where required by law.

These rights apply only in states with applicable privacy laws, not all rights exist in every state, and some are subject to exceptions.

Submitting a request. You can submit a privacy request by email to support@tsezleather.com; by mail to TSEZ Leather, TSEZ LLC, 1951 Cabernet Pl, Easton, Pennsylvania 18045, United States; or, for opt-out requests specifically, through our Data Sharing Opt-Out page. Please include enough information for us to verify and process your request, such as your name, email address, Order number if applicable, and the type of request. We may need to verify your identity before processing certain requests, and we will respond within the timeframe applicable law requires.

Authorized agents. Where permitted by applicable law, an authorized agent may submit a request on your behalf. We may require proof of authorization and may still ask you to verify your identity directly unless an exception applies.

Non-discrimination. We will not unlawfully discriminate against you for exercising your privacy rights — for example, by denying goods or services, charging a different price, or providing a different level of service solely because you exercised a right, except as permitted by applicable law.

13. DATA RETENTION

We retain personal information for as long as reasonably necessary to operate our business, provide our services, fulfill Orders, handle Returns and Refunds, maintain records, meet legal obligations, resolve disputes, prevent fraud, and enforce our agreements. Retention periods vary with the type of information, the purpose it was collected for, legal requirements, and our business needs.

14. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, system, or method of transmission is completely secure, and we cannot guarantee absolute security.

15. CHILDREN'S PRIVACY

Our website is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, contact support@tsezleather.com and we will look into it.

16. THIRD-PARTY LINKS AND INTERNATIONAL USERS

Our website may link to third-party websites or services. We are not responsible for the privacy practices, content, or security of those sites and encourage you to review their privacy policies directly.

We currently sell and ship to eligible addresses within the contiguous United States only. Our website and services are operated from the United States, and if you access the website from outside the United States, your information may be processed here.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above. The updated policy applies once posted, unless applicable law requires otherwise.

18. CONTACT US

Questions about this Privacy Policy or our privacy practices?

TSEZ Leather / TSEZ LLC 1951 Cabernet Pl Easton, Pennsylvania 18045 United States Email: support@tsezleather.com Phone: +1 973-462-5939 Support hours: Monday to Friday, 9:00 AM to 5:00 PM ET